Outcomes

Increased customer satisfaction and loyalty

Deliver service consistently 24×7

Improved performance and reliability

Improved First Call Resolution and 100% response

Modular frameworks to scale call handling

Strong knowledge database of products
CLIENT STORIES
Brands Trust Us

CUSTOMER SUPPORT
Canadian telecom provider improves customer satisfaction leveraging KGiS Contact Center Services
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SALES SUPPORT
US home security and identity protection provider increases sales conversions by 40%
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SALES SUPPORT
KGiS improves sales conversions for leading American customer acquisition companies for telephone voice, data communications and home services
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TECH SUPPORT
World’s leading automotive and engineering company improves first call resolution, resolves 87% of the dealer tickets in L1 support
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CHAT SUPPORT
American golf simulation company increases profitability through live chat for customer service, sales and tech support
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