KGiS conducts surveys of patients in an attempt to translate subjective results into meaningful, quantifiable, and actionable data. KGiS works with the clients to build a custom-tailored process called KGiS Patient Engagement Program (PEP).
PEP consists of a unique framework of people, processes, and technology to track patients post-hospitalization resulting in increased patient trust and loyalty.
PEP consists of a unique framework of people, processes, and technology to track patients post-hospitalization resulting in increased patient trust and loyalty.
KGiS performs patient counseling surveys post-discharge from the hospitals that involve:
- Communicating with patients suffering from various ailments
- Understand the status of health and counsel
- Engaging with patients to understand medical needs and effectively channel to the hospitals
- Ensuring patient data management by accurate data entry in the portal
Outcomes
Improved clinical outcomes
Reduced patient leakages
Increased patient loyalty and experience
Helps build business and reputation of the hospital