Healthcare Industry

Efficiently managing the revenue cycle has been a long-time challenge for healthcare organizations. From handling patient admissions to billing to successful reimbursements, complexities in the processes hinder them from offering high-quality patient care. Today, healthcare providers need answers to various questions like how they’d update with the constantly changing reimbursement policies, how they determine an effective metric system to gauge their service, and how will they adapt to the advancements in the industry. KGiS provides exclusive healthcare back-office services for hospitals to increase their operational efficiencies and meet their business goals.

We take a holistic approach to streamlining hospitals’ revenue cycle rather than just addressing the areas of issues. Our healthcare back-office services optimize their processes and help them organize the data, and monitor quality, cost, and compliant metrics. We leverage the power of technology to handle various areas like appointment scheduling, document management, leave management, claims and billing, and compliance. With us as a BPCM partner, healthcare providers can respond to the regulatory changes, reduce operational costs, and improve their bottom line while delivering high-quality patient care.

Outcomes

50% increased patient visits

20% increased checkouts

12% reduction in no show rate

1.5 Minutes – average waiting time

11% increased appointment scheduling

40% reduced operational costs

Experience-centric

BPCM Services for Healthcare

Appointment Scheduling

A multi-channel answering service for scheduling appointments aligned with the availability of doctors, locations, and diagnoses.

Insurance Verification

An in-depth insurance eligibility verification service that facilitates pre-authorization for crucial medical services.

Medical Coding and Billing KG Invicta Services

Medical Coding & Billing

A set of accurate and efficient medical coding and billing services that ensures accurate terminology-to-code transitions and timely billing.

Accounts Receivables

A financial service based on a robust Accounts Receivables Management Framework that helps healthcare providers appeal, manage, and collect revenue.

Accounts Payable

A set of accurate accounts payable services that help healthcare providers ensure their debt is properly managed and their dues are paid at the right time without delays.

Patient Surveys

A set of responsive services for patient counseling survey based on our customized framework: KGiS Patient Engagement Program.

Clinical Documentation Improvement

A set of professional services involving examination and review of the medical records and ensuring their accuracy and completeness.

Healthcare Finance Consulting

Professional consulting services to help healthcare providers manage the key areas of their financial health including income generation, and managing internal expenses, among others.

Audit Services

A systematic assessment of how well a healthcare provider is performing. Several factors are audited including the quality of care, hospital policies, revenue cycle management, etc.