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Our Call Center CRM Solution is a product of excellence that results from our profound expertise and leadership in the call center industry for more than two decades. Built with the purpose to enhance omnichannel customer experience, our product empowers your agents to stay connected with your customers, optimize the call center processes, and personalize the customer experience across various channels.
Our solution goes way beyond dealing with customers.
Our solution goes way beyond dealing with customers.
It integrates scripter, QMS, LMS, ticketing system, dialer, and reporting features, and helps organizations effectively manage their contacts, sales and marketing, e-commerce services, employee productivity, and more.
It helps you integrate your call center processes with CRM applications, enabling your agents with instant access to customer data and history, helping them resolve issues, and building staunch customer relationships. With KGiS Call Center CRM Solution you can understand your customers better, identify their needs, improve their experience and increase your bottom line.
It helps you integrate your call center processes with CRM applications, enabling your agents with instant access to customer data and history, helping them resolve issues, and building staunch customer relationships. With KGiS Call Center CRM Solution you can understand your customers better, identify their needs, improve their experience and increase your bottom line.
Outcomes
Emphasis on data security and data confidentiality
Remarkable software solutions built with modern technologies
Product assistance and round-the-clock technical support
Customized solutions specific to the requirements of every industry
CLIENT STORIES
Brands Trust Us
DRONE IMAGE PROCESSING SOFTWARE
KGiS delivers an all-encompassing solution to Malaysian drone inspection company
HELPDESK
Leading Digital Cable TV & Broadband Internet Service provider in India migrates to KGiS ITSM Helpdesk System
EDA TELEHEALTH
KGiS enables a multi-specialty hospital provide improved access to healthcare and quality of care
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